Manage and bill customers who aren’t on the kurnl network — reuse the catalog with plans that have no wholesale product, so you get one CRM and one invoice run for every customer.
Not every customer sits on a kurnl-provisioned port. External subscriptions
let you manage and bill customers on other networks from the same CRM — so your
revenue, support and billing live in one place regardless of who owns the line.
External subscriptions are CRM + billing only. There is no port,
provisioning, or switch involved — nothing is written to any network device.
External plans reuse the normal catalog, but carry no wholesale product — you
set the speeds, technology and price yourself.
1
Switch to the External register
Go to Plans and switch the register from Network to External. This
register holds off-net plans, kept separate from your wholesale-backed ones.
The External register in the plan catalog
2
Add a plan version without a wholesale product
Create a plan version and mark it external. Instead of picking a wholesale
product, you enter the download/upload speeds, technology and retail price
directly. There’s no wholesale cost or margin — you’re simply reselling and
billing the service.
Add a subscriber as usual and pick an external plan. Because there’s no
kurnl port, the flow skips the location/install step — the subscription
goes active immediately and starts billing on its anchor date.
An external subscriber in the cockpit
2
They bill like anyone else
The subscription raises recurring invoices through the normal billing engine,
and the customer can log into self-service to see their plan and invoices —
exactly like an on-net subscriber, minus the line telemetry.
